Shipping Policy

At Shop Arabia, we are committed to delivering your orders quickly and safely across the Kingdom of Saudi Arabia.

Free Shipping

We are pleased to offer FREE shipping on all orders across Saudi Arabia. No minimum purchase is required unless otherwise stated during promotional campaigns.

Order Processing

• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery times are:

• Major Cities (Riyadh, Jeddah, Dammam, Makkah, Madinah): 2–4 business days
• Other Cities & Remote Areas: 3–7 business days

Please note that delivery times are estimates and may vary due to weather conditions, public holidays, or courier delays.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking number so you can monitor your shipment.

Delivery Information

Please ensure that your shipping address, mobile number, and other contact details are accurate when placing your order. Shop Arabia is not responsible for delays or failed deliveries resulting from incorrect or incomplete information.

Delivery Attempts

If the courier is unable to deliver your package after multiple delivery attempts, the order may be returned to us. Our customer support team will contact you to arrange re-delivery if applicable.

Delays

While we strive to meet all estimated delivery times, unexpected circumstances beyond our control may occasionally cause delays. We appreciate your patience and understanding.

Damaged or Missing Items

If your order arrives damaged or if any items are missing, please contact our customer support team within 48 hours of receiving your order. Include your order number and photos of the package and products to help us resolve the issue promptly.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team. We are happy to assist you.

You can customize the processing and delivery times to match your courier service. Clear shipping policies help set customer expectations and reduce support requests.